Helping Water Work For You Since 1977

W.A. Atkinson Plumbing Co. Inc

To contact us:please call (519)736 3293


FAX (519)736 9713



 Here are a few tips for checking your toilet for issues.

Most toilets have a fill valve, flush tube and rubber flapper. The majority of issues related to toilets are worn out flappers. The flapper over time becomes worn from use. As the flapper wears it also tend to become deformed, this allows for water to start getting past the flapper.

How to check your flapper:

Remove the toilet tank lid, check that the water level is at the water level mark on the tank. Listen closely for the sound of running water. Check the toilet bowl for water coming in and down the sides. If any of these issues arise the flapper most likely has a problem. Turn the water supply for the toilet off. Flush the toilet by holding the handle down until all of the water has drained out of the tank. Remove the flapper (use latex gloves or a rag as the flappers usually turn your hand black). If the flapper does not come off easily do not force it you may not be removing it in a proper manner. Once the flapper is removed, inspect it for wear marks and warps. Replace the flapper with an O.E.M. part. Some places offer universal replacement parts for toilets these are not always the best option as they may not allow the toilet to function properly and may not fit as required.


Checking the water level:

Remove tank lid and inspect the water level to make sure it is at the level mark on the tank.  If not you need to see if the water has risen to high and is flowing into the flush tube. ( the toilet usually sounds like it is filling up under this condition.) To reset the level of the water adjust the set screw on the fill tube. Flush toilet and check water level again.


1. Float ball and rod.

2. Flush tube.

3. Fill tube.

4. Supply tube.

5. Isolation valve.

6. Tank lid.

7. Tank.

8. Fill hose.

9. Water level mark.


Water level